We want to say a huge thank you and Merry Christmas to everyone involved in our digital work in 2015.
This year has been momentous for Citizens Advice and the digital team. We’ve created and grown a new team to take forward the challenge of creating Casebook, the software to replace to Petra, and we’ve made good progress in re-designing all of our online advice content based on what our clients and advisers need.
We wouldn’t have been able to do any of this work without you all and are sharing a small present to say thank you.
Here’s the film all about user testing and why we do it that we shared at Future Forums. Lots of you have asked for it – it’s a small gift but we hope it’s useful.
Please share it, reshare it, and in the spirit of Christmas, share it some more. We’d love it if everyone could share it with at least other 1 person in your local Citizens Advice.
If the video inspires you, please sign up to get involved in this exciting work.