The Citizens Advice Digital Blog
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Principles for digital
Working with advisers to design new PIP content
Our users – this means all of you
Introducing…. Immigration advice
How people look for things
Making things simpler: Personal Independence Payment (PIP)
Casebook – An intro to what’s been happening and why…
A present (kind of) from the Digital Team!
Your digital team needs you!
User needs and case management software